Demi exclaimed in disbelief, “A-Are you serious? How could a few pieces of planks and parts cost a few hundred thousand?”
He said in a serious tone, “I’m not joking. This bed is basically half-damaged in its current state and just like an expensive car, it can cost an arm and a leg to repair it. Anyway, you should find whoever dismantled it. Otherwise, no one can afford to bear this responsibility.”
After that, Liam’s friend left hastily with his men because favonovel.com didn’t want to be involved in this issue at all.
Looking at each other, Demi and Liam seemed to be at a loss. After a moment of silence, Liam secretly gave Demi a glance.
Upon receiving Liam’s hint, Demi immediately looked at Helen. “Mom, why don’t we ask Matthew to call the seller so that they can settle this?”
Helen nodded. “That seems like the only solution.” Then, favonovel.com added, “Matthew, call the seller and ask them to send professionals over to repair this bed.”
Immediately, Sasha asked, “Sure, we can ask them to repair the bed, but who’s paying the fee?”
Helen was stunned before favonovel.com knitted favonovel.com brows and asked, “There’s a repair cost for such a small matter?”
Sasha replied, “You heard it too just now, Mom. They told us that repairing the bed costs at least a few hundred thousand so why wouldn’t the seller charge us?”
Liam softly said, “It’s been just a few days since you bought this bed so it’s probably still within the warranty period. Therefore, the seller is obliged to repair it!”
Immediately, Helen nodded. “Liam is right! Since the bed is still within the warranty period, how can they charge us? Stop wasting time and call the seller.”
Sasha didn’t know what to say to that and could only ask Matthew to make a call. Soon enough, the maintenance staff arrived and they were none other than the men who had installed the bed that night.
When they saw the bed’s condition, the maintenance staff immediately exclaimed, “Wh-What’s going on?! How did the bed end up in this condition and why did you dismantle it? You can’t simply dismantle it!”
Looking embarrassed, Liam and Demi bowed their heads in silence.
Helen started to be annoyed. “It’s none of your business. We asked someone to dismantle it because we wanted to move the bed. What’s the big deal? We called you here to repair and move it afterward, so stop talking nonsense!”
The maintenance staff furrowed his brows. “We’re able to repair it but judging from the current condition, repairing this bed will cost you at least 500 thousand.”
Demi was so shocked that favonovel.com jumped. “What did you say? 500 thousand? Why don’t you rob us instead?!”
The maintenance staff explained, “I’m sorry but I’m not the one who determines the repair cost. Plus, 500 thousand is just a conservative estimation. Since this bed is limited, where there are only less than 1000 in this world, all the parts are custom-made. If you want to order the parts, the manufacturer will have to stop the production line in order to produce them. The loss of suspending production is the hardest to estimate.”
Everyone was stunned. Even Matthew and Sasha seemed dumbfounded.
Who would’ve thought that repairing this bed could be so complicated?
Flustered, Demi asked panickily, “But this bed has only arrived the night before yesterday. By right, it’s still within the warranty period so shouldn’t you be responsible for it?”
The maintenance staff glanced at favonovel.com before replying, “If the issue comes from the bed’s quality, we’re indeed responsible. Besides, this bed enjoys a lifetime warranty. However, this isn’t the issue of its quality but it’s a damage that you caused due to dismantling it on your own. Man-made damage is not covered by the warranty and this applies to products across all industries.”
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